Legal
Privacy policy
Last updated September 25, 2026. The short version: we collect what we need to do the work, we don't sell it, and you can ask us to delete it.
This policy covers sidestreetsites.com and our client portal. Side Street Sites is operated by Nurtured Numbers LLC ("we," "us"). Questions? Email robbieg@sidestreetsites.com.
What we collect
- Contact form: your name, business name, email, phone (if you give it), town, what you need, and your message.
- Client portal: your email address (to send you a login link), your change requests and any files you upload, and records of the work we do on your site.
- Billing: invoices are sent and paid through QuickBooks Online (Intuit). We see what you paid and when, but we never see or store your full card or bank number.
- Basic technical info: like every website, our servers log things like your IP address and browser type. We use a scrambled (hashed) version of your IP address to stop spam on our forms.
- Site statistics: we may use privacy-friendly analytics to count visits and see which pages are useful. We don't use advertising trackers.
Why we use it
- To answer your questions and send you a quote
- To build, host, and take care of your website if you become a client
- To send you your login links, invoices, and important updates about your site (like if it goes down)
- To keep our site and forms safe from spam and abuse
We don't sell your information, and we don't send marketing emails unless you ask for them.
Who we share it with
Only the services we need to run the business:
- Vercel (website hosting)
- Supabase (database and client logins)
- QuickBooks Online by Intuit (invoices and payments)
- Resend (sending email from the site)
- Google Workspace (our email and calendar)
We may also share information if the law requires it.
Cookies
The public site doesn't use advertising or tracking cookies. The client portal uses a cookie to keep you logged in. That's it.
How long we keep it
Contact form messages: up to two years if you don't become a client. Client records: for as long as you're a client, and after that as long as needed for taxes and legal records. Spam-protection logs are cleared regularly.
Your choices
You can ask us to show you, fix, or delete the information we have about you. Just email robbieg@sidestreetsites.com. We'll answer within 30 days. Some records (like invoices) we have to keep for tax reasons.
Kids
Our site is for businesses. We don't knowingly collect information from children under 13.
Changes
If we change this policy, we'll update the date at the top. Big changes get an email to current clients.